Careers at Centre for Eye Health

At Centre for Eye Health we’re a team of changemakers.

We’re passionate about our vision, and we’re constantly looking at new ways to achieve our goal.

We champion accessibility, and believe no one should miss out on the care they deserve.

If our cause and values resonate with you, take a look at the available opportunities below.

Working for us

Some of the benefits to working with us include:

  • A competitive salary
  • 35 hour work week
  • Salary packaging
  • Employee Assistance Program
  • Financial and health wellness seminars and support
  • Annual flu vaccinations
  • Generous leave conditions including paid parental leave, and purchased leave
  • Recognition and service award programs
  • Ongoing professional development and career pathways
  • Flexible working arrangements, including working from home and part-time/flexible hours depending on the role

Current opportunities

  • Client Services Officer, UNSW Kensington

    Date posted: 18 May 2022

    • Dynamic position supporting a busy eye clinic, its clients and clinical team
    • Full time, fixed term position with potential for extension into 2023
    • Based on campus at UNSW Kensington


    As a Client Services Officer you are the primary point of contact for people to interact with the Centre for Eye Health Kensington clinic. Your excellent customer service skills will help make everyone feel welcome, and you will provide high quality support to our clients, our referring practitioners, and the team based at our UNSW Kensington clinic.

    This role is a 6-month full time fixed term position, however there is potential for this role to extend into 2023.

    As the Client Services Officer, you will be:

    • Providing a warm and professional welcome to clients and visitors of our clinic
    • Liaising with our clients and referring practitioners by email and phone
    • Maintaining confidential client records, medical records, organising appointments, and bulk billing clients at the conclusion of their appointment
    • Providing support to the clinical team when required, including organisation of client paperwork, the client areas, and waiting room
    • Supporting other members of the Client Services team, working across 7 hour shifts starting from 8am and ending by 6pm Monday-Friday.


    Ideally you have previously worked in a similar environment like a medical reception or optometry reception, however we would love the opportunity to train you if you haven’t. You are friendly and approachable, and happy to help out where needed. You have strong written and verbal communication skills, a good telephone manner, and strong attention to detail. You have customer service experience and are confident using Microsoft Office Suite. Experience using electronic medical record software or healthcare clinic software would be an advantage but isn’t required.


    How do I apply?

    More information on this position and the application link can be found on the Guide Dogs careers website.